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Return Policy
Returns and Exchanges must be requested within 7 days of receiving your order.
It is the buyer’s responsibility to inspect all products once they are received. If you are not satisfied or the items arrive damaged, please follow the procedure below.
Return Procedure:
Contact us to request a Return Authorization (RA) number; this can be done by calling 1-855-4-AMRITA OR sending an email to:
orders@amritasingh.com
In your email, please include:
1) Your full name, address, contact details
2) Order Confirmation Number
3) Items being returned/exchanged along with a brief reason.
(Please also include 1 and 2 on your return package)
When your Return Authorization # clears, it will be e-mailed to you. Returns must be completed within 15 days of Return Authorization generation. We cannot guarantee refund outside of this timeframe. Please print out the attached Return Authorization Form and include it in the package with returned items.
The customer is responsible for shipping costs in both directions on returns and exchanges.
Please note that the shipping charges for special requests such as reshipment orders may be higher than the shipping charges for normal web orders. In these cases, your customer service representative will make the shipping cost known to you at the time that the order is placed.
Restocking Fee:
A 15% restocking fee will be charged for any packages refused on delivery by the customer.
Reshipment Orders:
The shipping charges for special requests such as reshipment orders may be higher than the shipping charges for normal web orders. In these cases, your customer service representative will make the shipping cost known to you at the time that the order is placed.
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